Refund Policy for services

We understand your concerns regarding buying online, hence we are transparent with our refund policies.
Our refund policy is quite simple.

We will offer you 100% refund in the following cases:

1) If are not able to satisfactorily fix your issue at first instance and you want a refund.
2) If Our tech support finds that you have hardware issues beyond our control.
You will still get a free diagnosis of your system and devices and our analysis of possible issues.

Refund procedure
You need to drop us an email at You can also call us at our Toll FREE number 1-800-935-0764 and ask for refund department. We will get back to you in 1 business day maximum (excluding weekends).

For your safety: You can pay us through paypal/credit card or bank account on our gateway. All payments are done through 256 SSL secured payment processor.

If for any reason you are not sure about making a payment, please feel free to contact us and discuss it with us, we assure you that we will be completely fair.


Brothertech is an Authorized Reseller Of Defender Pro Productsand is an independent online tech support service provider for third party software, hardware and peripherals. Brothertech hereby disclaims its sponsorship, partnership, affiliation or endorsement regarding any such third party trademarks and brand names and proclaims that the use of such terms is only referential and for information purposes only. Read More

Call a Tech now 1-800-935-0764.

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DISCLAIMER : Brothertech is an Authorized Reseller Of Defender Pro Products and is independent provider of technical support services. Names, logos and trademarks used on this site belong to their respective owners and are shown for reference purposes only. Brothertech does not claim any association or ownership of such third party names, logos and trademarks. The information and related content contained Brothertech website is provided solely for informational purposes and should not be construed as professional advice. Brothertech also does not make any representations about, nor is it responsible for, any third-party content which may be accessed through its website.Read more..

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